Ask a question and read the result
Type a question in plain language, and check the answer against the page it comes from.
Before you start
You need at least one file with the status Searchable in a drive. See Upload files.
Ask
Open the Ask page
Select Ask ByteRover in the sidebar, or Ask at the top of a drive.
Type your question
Write it the way you'd ask a colleague. A full question works better than a few keywords.
| Instead of | Ask |
|---|---|
| refund EU | Which policy section covers EU refunds? |
| billing queue | Why did we move billing off the old queue? |
| liability vendor | What does the vendor agreement say about limitation of liability? |
Choose where to search
The search covers all your drives that have a searchable file. Opened from a drive's Ask, it covers that drive. Use the drive menu to choose which drives to search.
Choose the effort
Medium suits most questions. Switch to High for a hard question or when the answer will feed into a decision. See Search effort.
Send the question
Leave Write an answer checked to get a written answer with the passages, or clear it to get only the passages. Unless the team is on Enterprise, the page shows the price before you send. Select Ask; the result appears on the same page.
Read the result
| Part | What it tells you |
|---|---|
| The answer | A short text written only from the passages. A number such as [1] after a sentence points to the passage that supports it. |
| The passages | Up to 10, best match first. Each shows its text, its page, slide or sheet, and the headings above it. |
| The source | Select a passage to open the file at that spot, with the passage marked. |
Before you rely on an answer, open the passage behind each number and read it in the file.
When the result is "not found"
"Not found" means the files you searched don't answer the question. ByteRover doesn't guess. To find out why:
- Make sure the file is in a drive you searched and its status is Searchable.
- Ask again using the words the file uses. A contract might say "limitation of liability" where you'd say "cap on damages".
- If none of your files has the answer, add the one that does.
Narrow a search
| To | Do this |
|---|---|
| Search files with a tag | Add a tag filter, such as legal. With several tags, a file must have every one. |
| Search one type of file | Choose the file types, such as PDF. |
| Search recent files only | Set a date. Only files that changed on or after that date are searched. |
If it fails
Next
- Results: passages, cited answers and "not found"
- Connect your agent so it can ask the same files.